Yes, we work directly with most major insurance providers. Our team can help document the damage, provide detailed reports, and assist you throughout the claims process to make it as smooth and stress-free as possible.

We offer 24/7 emergency services and aim to be on-site within 60 minutes for most locations in San Francisco and surrounding areas. Fast response is critical to minimizing damage, especially with water or fire-related incidents.

The duration depends on the extent of the damage, the amount of water involved, and the materials affected. Minor incidents might take a few days, while extensive damage (like major flood damage repair) could take several weeks. We provide a timeline estimate after our initial assessment.

Immediately! Water damage worsens rapidly. Calling a professional water damage restoration service like Star Water Damage San Francisco within the first 24-48 hours is crucial to minimize damage, prevent mold growth, and reduce restoration costs. We offer 24/7 emergency services for this reason.

Common causes include burst pipes (especially in older buildings), leaking appliances (washing machines, dishwashers, refrigerators), roof leaks, overflowing toilets or sinks, sewage backups, and storm-related flooding. San Francisco’s specific climate and infrastructure can sometimes contribute to these issues.

The process typically includes: 1) Emergency Contact & Assessment, 2) Water Removal/Extraction, 3) Drying and Dehumidification, 4) Cleaning and Sanitizing, and 5) Restoration and Repairs. Our team manages every step, ensuring your San Francisco property is returned to its pre-damage condition.